Tuesday, February 3, 2009

Vista Business, Pre-release .Net Framework and the Outlook Client - Part 3

So after a weekend of banging my head against a wall, I have finally put to bed the issue of CRM Client not installing on a Vista Business laptop that has had a pre-released version of .Net installed on it... and to be honest it was a simple fix in the end!

Once I had got the .net uninstalled, it was still telling me that it could not install the client, so I took a backup of the registry and started messing around with the .net and ASP keys, which did provide fruition in the end, however if you are going to do this please, please please take a backup other wise you could be in a whole world of trouble!

So once finished experimenting, i simply deleted the entire ASP key from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft

Then rebooted the machine and carried out the install/config and guess what, it all worked!

So good luck if you have this issue and hope that this helps!

Tuesday, January 27, 2009

Vista Business, Pre-release .Net Framework and the Outlook Client - Part 2

Hi Guys

You may remember a previous post where I talked about the firewall settings on Vista preventing the install of the outlook Client.

Subsequently it has turned out that this was not the only issue on said users laptop. Having the user away for the past month it has been difficult to diagnose the issues correctly, but having uninstalled the client again, as well as all .Net versions, things became clearer.

I was now getting an error message that pointed towards a pre-release of .net 3.0 being on the machine, however no matter where i searched in add/remove programs I could not remove this software.

However after some searching, it turns out that MS have released an Uninstall tool that removes all versions of pre-release .net 3.0.

Thankfully this has now removed the issue that we were having, and now barring any more issues, our client should now be able to use CRM!

Friday, January 16, 2009

Event Management Accelerator Part 2

Hi Guys



For a while I had struggled to find a way of displaying who had actually registered for the event, without actually going into the particular campaign.
However after much experimentation with the advanced find, a solution is with us!


What you need to do is:

Create an advanced find on Contacts with the following criteria



Activity Parties (Party)
Activity (Campaign Response)
Response Code Equals Registered
Parent Campaign(Campaign)
Campaign Equals "your event name"




all you then need to do is setup one for each campaign!